Support Subscriptions

Subscriptions

All possible subscriptions

Keeping offers various subscription plans. View all current subscriptions and prices here. Current Subscriptions Free The free version of Keeping is d...

Subscriptions

Automatic archiving of excess users in the free plan

Users exceeding the allowed amount for the free version are automatically archived. This information applies to organisations with more than one user...

Subscriptions

Do I have a beta organisation?

Beta Users Could Use Keeping for Free for an Extended Period Following the Launch on February 12, 2018 The information on this page only applies if yo...

Subscriptions

How do I cancel my subscription?

Find more information about our pricing model here. Note: Ensure you are logged in as the organisation owner, as this is the only user in the organis...

Subscriptions

How is my subscription invoice structured?

To perform this action, first navigate to the subscription overview screen. Follow the steps below: Go to your organisation’s settings; Select the &q...

Subscriptions

Internal reference on invoice

To perform this action, first navigate to the subscription overview screen. Follow the steps below: Go to your organisation’s settings; Select the &q...

Subscriptions

Payment methods

What are the payment options? You can pay for Keeping via direct debit or credit card. If neither option is suitable, please contact us at support@kee...

Subscriptions

The Enterprise plan

The Enterprise subscription offers unique options for large organisations. The Enterprise Subscription To meet the needs of larger organisations, the...

Subscriptions

The Plus subscription

The Plus subscription offers new features and allows teams to use Keeping without limits. The Plus Subscription On September 4, 2019, we announced the...

Subscriptions

The standard subscription

On September 4, 2019, we phased out the Standard subscription. The Standard subscription allowed you to add additional users to your organisation for...

Subscriptions

What is the fair pricing model?

It’s also a good idea to check the pricing page beforehand. Note: Make sure you’re logged in as the organisation owner; only the owner can adjust subs...

Subscriptions

When should I get a Keeping subscription?

Want to Use Keeping with a Team? If you want to collaborate within the same Keeping environment, you need to subscribe. For example, you can choose ou...

Subscriptions

Where can I find an overview of my subscription?

Where Can I Find My Subscription? Note: Make sure you are logged in as the organisation owner, as this is the only user in the organisation who can ad...

Subscriptions

Where can I find my subscription invoice?

To perform this action, first navigate to the subscription overview screen. Follow the steps below: Go to your organisation’s settings; Select the &q...

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